Enrolling family units (which consists of INFANTS and PARENTS [SURVEYS]):
INFANT Inclusion
- Infants aged less than 365 days who are admitted to the NICU
- Have at least one adult parent or guardian with English proficiency
INFANT Exclusion
- Have restrictions placed by child protective services, including visitation restrictions or restricted access to patient information
- Infants with a previous NICU admission (and enrollment) during the trial period
PARENTS [SURVEYS] Inclusion
- Parents/guardians of the eligible infants (described above)
- Age 18 years and older
PARENTS [SURVEYS] Exclusion
- Age less than 18 years
- Non-English speaking